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Over a years’ worth of questions and reworking the quote to something we could get the big boss to sign. And had the patience of a saint with my million and one questions, and reworking the quotes to our needs over & over & over. The best things about working with Nextiva areĢ.Ěmazing! HD Call quality compared to our old VoIP Service. We are comfortable with their service, and their team. It’s like a top overview of your call data.ĥ.) From our first sale’s call to when we call now, everyone has been professional and polite at Nextiva.
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You can see the various data regarding your calls and do business adjustments. It provides you with all the data that you need to analyze your calls. The whole concept of a VoIP phone system can be intimating, but the on-boarding process made it a lot smoother and easy for our IT department.Ĥ.) A neat feature that we just started to use is Nextiva Analytics. It's gave all our employees the ability to chat with each other on the app and eliminated the need to text on a personal cell phone.ģ.) So far if we have any questions, we have a support representative that we can email or call with any questions. The app has added a new communication layer for our business.
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After a week of using the NextOs they all understand how to use the phone, and the app. We have several employees that range from their mid-20s to 50s. Every call has been crystal clear, and no dropped calls.Ģ.) Easy to use for our company. The quality of the service is great, too. We had no department structure regarding calls, and they were being answered by the closest person to the main phone in their department. Before using a VoIP service, our whole system was a mess. Now, phone calls are going to the right individual in their department.
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What a difference a new system can make on your business.